Shopping With Us
We’re so glad you found us here!
Our online store is an extension of our brick and mortar store, meaning that all of our inventory is located on our shelves and is constantly changing. We are not able to list everything online but we do our best to keep a curated selection of our new favorites and staple fabrics up to date.
If you don’t see what you’re looking for we hope you’ll give us a call. We’re always happy to chat about what we have in store and to send photos of items we think you’ll like. In addition, we can mail swatches of any online items you’re considering. If you’d like to order swatches, please email us at info@boltfabricboutique with a mailing address and a list of the fabrics you would like to sample. Please limit your swatch list to 5. Our swatch size is quite small (1" x 2"). If you feel you need more, you can call the store to purchase 1/8th of a yard.
Follow us on Instagram to keep in the loop of our ever changing inventory! And, if ever you find yourself in Portland, we hope you’ll make a trip to visit us in person.The Nitty Gritty on Online Orders
In our online store we sell all fabric in half yard increments. We do this so our customers don’t have to buy extra fabric if they don’t need it. For example, to order 1.5 yards, enter a quantity of 3.
On rare occasions, our in-store inventory sells out before the website quantity is updated. If an item you ordered is unavailable, we will refund you for that item. We will ship the other items in your order unless you add a note in the “Order Notes” field stating that you will not accept a partial order. In addition, it is helpful to know if you want to be contacted if the yardage of an item is a little short. Let us know the minimum yardage you can accept (even if it’s not in a half yard increment). We will fill the order and adjust the price accordingly.
Shipping
All items are shipped via United States Postal Service and can take up to 4 business days to fulfill. At this time, we can only ship in the United States.
Our default shipping rate is $14.52. Often your items (such as patterns and light-weight fabrics) will fit in a smaller USPS package. If that is the case we will always refund the difference.
If you are local or planning to stop through PDX, you can choose the in-store pick up option at checkout. Orders marked for in-store pick up may take 1-3 days to process. An email confirmation will be sent when your order is ready for pick up.
Returns
If there is a mistake with your order or a flaw in the fabric, please contact us right away to let us know. We will make it right!All sales are final. We cannot accept returns or refunds on cut fabric. We do our best to make sure color and texture is accurately depicted, however the color variety in monitors and mobile devices cannot always ensure an exact match. Please take advantage of ordering swatches if you want to ensure an exact color or texture match.